Shipping Policy
Processing Time
All orders are carefully processed and packaged within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
United Kingdom
| Service | Order Value | Rate |
|---|---|---|
| Standard (3-5 business days) | £0.00 – £49.99 | £4.99 |
| Standard (3-5 business days) | £99.99 and up | Free |
| Express (1-2 business days) | Any order | £6.99 |
European Union
We deliver to 27 countries across the EU, including Austria, Belgium, Bulgaria, France, Germany, Ireland, Italy, the Netherlands, Spain, Sweden, and more.
Standard international: £9.80 · 5-8 business days
International
We ship to 13 additional countries and regions, including the United Arab Emirates, Australia, Canada, Japan, New Zealand, Singapore, Switzerland, and the United States.
Standard international: £11.75 · 5-8 business days
Customs & Duties
International orders may be subject to customs duties, import taxes, and handling fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping rate.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey to you.
Contact Us
If you have any questions about your shipment, please contact us at cilan@cilanbracelets.com